Established in 2016, Service Dial is a leading Business Process Outsourcing and Business Advisory company committed to enabling operational excellence through technology-driven tailor-made solutions. We specialize in delivering end-to-end back-office excellence across HR, Finance & Accounting, and Regulatory Compliance, empowering organizations to enhance productivity, reduce operational costs, and achieve sustainable growth nationwide.
Over the last eight years, Service Dial has built a strong reputation for reliability, innovation, and performance, providing strategic outsourcing support that helps businesses streamline processes and focus on their core objectives. As one of India’s most trusted outsourcing partners, we redefine support-function management by integrating:
Our service quality and technological capabilities are at par with global leaders in the sector. What truly differentiates us is our personalized client engagement model, cost-efficient delivery, and deep domain expertise, ensuring measurable outcomes that consistently exceed expectations.
Driven by innovation and integrity, Service Dial empowers organizations with agility, transparency, and scalability. With deep functional expertise and next-gen digital tools, we turn operations into measurable, sustainable business value. Our unified, tech-powered ecosystem integrates Finance & Accounting, HR Outsourcing, Payroll Management, and Regulatory Compliance—unlocking sharper insights, leaner workflows, and accelerated growth.
To simplify complexity through smart, technology-led outsourcing—boosting efficiency, performance, and operational excellence so our clients can focus on growth and impact.
To be a trusted global business process outsourcing and advisory partner, driving meaningful transformation through innovation, efficiency, and integrity—creating sustainable value across Finance & Accounting, HR Outsourcing, Payroll, and Regulatory Compliance.
Our Core Values
We believe in doing business the right way. We uphold the highest standards of transparency, honesty, and ethical business practices in everything we do — every single day.
We innovate with purpose—merging technology, insight, and imagination to craft solutions that evolve with tomorrow. From fresh ideas to futuristic technologies, we reinvent the way we deliver excellence that lasts.
Delivering measurable impact with precision, quality, and consistency. Our pursuit of excellence drives us to achieve measurable results through precision, superior quality, and dependable consistency in everything we do.
Your goals shape our roadmap. Your challenges guide our approach. Your success defines ours. Our solutions are thoughtfully designed around each client’s unique goals, challenges, and aspirations.
Teamwork is our catalyst. Partnerships are our strength. Together, we build a future of shared success. We believe in the power of teamwork and strategic partnerships to drive shared success and sustainable growth.
With over three decades of leadership experience across globally admired brands, including Voltas, Samsung, and Videocon, Girish Shah brings exceptional depth in operations, customer experience, and large-scale service transformation. Renowned for his customer-first approach, he has consistently driven higher customer satisfaction, strengthened brand loyalty, reduced churn, and delivered sustained business growth.
As a Strategic Advisor to our organisation, Girish plays a critical role in shaping and strengthening our customer success ecosystem. He provides strategic guidance to optimise service efficiency, implement best-in-class customer experience practices, and build scalable, resilient operating models. His insights and leadership are instrumental in embedding a truly customer-centric culture—one that supports long-term scalability, operational excellence, and enhanced investor value.
With over 25 years of leadership experience in the service industry, Jai Gopal Roy is a seasoned entrepreneur who has successfully built and led his own enterprise since 2000. Renowned for driving operational excellence and sustainable growth, he brings deep expertise in strategic planning, financial discipline, risk management, and long-term value creation.
As a board member, Jai Gopal contributes practical, ground-level business insights that enhance strategic decision-making and strengthen governance. His hands-on perspective and business acumen play a key role in supporting our vision for scalable, customer-centric, and investor-ready growth.
Service Dial powers financial excellence and streamlines and optimizes end-to-end financial operations with accuracy, compliance, and efficiency at its core. Our comprehensive F&A solutions cover bookkeeping, AP/AR, payroll, budgeting, financial reporting, tax compliance, and audit support. With technology-driven workflows and expert supervision, you get reduced costs, real-time insights, and full regulatory compliance—so your business can focus on what truly matters: growth.
Future-ready businesses choose Service Dial. Our technology-powered compliance solutions ensure complete alignment with current regulations, reducing risks and strengthening your operational confidence—end to end. In short, Service Dial builds a stronger compliance foundation for your business. From Regulatory to Statutory requirements, our comprehensive services ensure legal alignment, minimize exposure to risks and penalties, and empower organizations with smart, technology-driven compliance management.
Build a smarter, more engaged, future-ready workforce with us! Our comprehensive HR Services are designed to empower businesses with end-to-end workforce solutions. From talent acquisition, onboarding, and payroll management to performance evaluation, compliance, and employee engagement, streamline every aspect of human resource management. With technology-driven tools and expert support, we help organizations boost productivity, maintain compliance, and build a motivated, future-ready workforce.
