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Established in 2016, Service Dial is a leading Business Process Outsourcing and Business Advisory company committed to enabling operational excellence through technology-driven tailor-made solutions. We specialize in delivering end-to-end back-office excellence across HR, Finance & Accounting, and Regulatory Compliance, empowering organizations to enhance productivity, reduce operational costs, and achieve sustainable growth nationwide. Over the last eight years, Service Dial has built a strong reputation for reliability, innovation, and performance, providing strategic outsourcing support that helps businesses streamline processes and focus on their core objectives.
As one of India’s most trusted outsourcing partners, we redefine support-function management by integrating:
Our service quality and technological capabilities are at par with global leaders in the sector. What truly differentiates us is our personalized client engagement model, cost-efficient delivery, and deep domain expertise, ensuring measurable outcomes that consistently exceed expectations.
Service Dial powers financial excellence and streamlines and optimizes end-to-end financial operations with accuracy, compliance, and efficiency at its core. Our comprehensive F&A solutions cover bookkeeping, AP/AR, payroll, budgeting, financial reporting, tax compliance, and audit support. With technology-driven workflows and expert supervision, you get reduced costs, real-time insights, and full regulatory compliance—so your business can focus on what truly matters: growth.
Future-ready businesses choose Service Dial. Our technology-powered compliance solutions ensure complete alignment with current regulations, reducing risks and strengthening your operational confidence—end to end. In short, Service Dial builds a stronger compliance foundation for your business. From Regulatory to Statutory requirements, our comprehensive services ensure legal alignment, minimize exposure to risks and penalties, and empower organizations with smart, technology-driven compliance management.
Build a smarter, more engaged, future-ready workforce with us! Our comprehensive HR Services are designed to empower businesses with end-to-end workforce solutions. From talent acquisition, onboarding, and payroll management to performance evaluation, compliance, and employee engagement, streamline every aspect of human resource management. With technology-driven tools and expert support, we help organizations boost productivity, maintain compliance, and build a motivated, future-ready workforce.
The team of Service Dial has consistently met our key expectations — understanding our needs and delivering proactively. Their structured and timely responses, coupled with minimal to zero escalations from our hiring managers, reflect their professionalism and commitment. As a well-coordinated and efficient team, they demonstrate active listening, responsiveness, and a strong focus on quality delivery. I sincerely appreciate their continued partnership and the value they bring to our collaboration.
I am Santosh Kumar Chowdhury from Radiant Infosystems Ltd., where I manage the Finance Shared Services operations. We have been associated with Service Dial since 2021, and they have been managing our complete O2C, P2P, and Payroll processes, along with providing a robust technology solution for automating our Accounts Payable operations. Over the years, Service Dial has proven to be a trusted and dependable partner, consistently delivering effective solutions and support whenever required. Their commitment and expertise have played a significant role in ensuring smooth and efficient AP and AR operations across HCL. I wish the Radiant Infosystems Ltd. team continued success and growth in the years ahead.
We are pleased to recognize Service Dial as a valued service partner for Payroll Processing and Online Application (ESS/HRSS). Their consistent performance and commitment have made this engagement highly effective. Key success factors contributing to this partnership include strict adherence to SLAs, enhanced efficiency, transparency, and control through process automation, and prompt, customer-focused query resolution. The proactive approach and professionalism of Service Dial have significantly added value to our operations.
Our association with Service Dial began when we were exploring multiple partners to help us optimize and streamline our HR data structure. From the very beginning, the Service Dial team impressed us with their deep understanding of our challenges, their ability to listen, and their commitment to delivering an effective solution. They successfully centralized and automated our payroll system, seamlessly integrating it with our existing ERP — a transformation that significantly reduced manual effort, lowered costs, and enhanced overall employee satisfaction. Over time, our partnership with Service Dial has only grown stronger, and we continue to explore new opportunities for collaboration. We wish the entire Service Dial team continued success in all their future endeavours.
